Tujuhub Privacy Policy

Last updated: 14 December 2021

We at Tujuhub respect and value your privacy, and we are committed to protecting it through our compliance with this Privacy Policy ("Policy"). This Policy describes the types of information we may collect from you when you access or use the Tujuhub website (the "Site"), the Tujuhub mobile application (the "App"), or when you use any other products or features we provide (collectively, the "Service"). It also outlines our practices for collecting, using, maintaining, protecting, and disclosing that information.

Throughout this Policy, "we", "us", and "our" refer to Tujuhub and its affiliates. "You" and "User(s)" refer to users of the Service. We differentiate between users representing restaurants ("Restaurant") and those placing orders ("Restaurant Customer") where relevant.

If you do not agree with this Policy, please do not use our Service. We may change this Policy from time to time, so please check it periodically.

1. Types of Information We Collect & How We Collect It

We collect information directly from you and through automatic data collection technologies.

Personal Information

Personal Information is any information that can identify you individually. This may include:

Contact Information: name, phone number, email address, postal address
Account credentials: username, password
Payment data: credit card information, billing preferences
Order details: items ordered, delivery instructions
Online identifiers: IP address, device information (when linked to personal information)
Demographic or location information (when linked to personal information)

We collect Personal Information when you:

Register for an account
Place an order
Contact us or report a problem
Participate in surveys or promotions

Non-Personal Information

Non-Personal Information doesn't identify you personally but provides insights into Service usage:

IP addresses
Browser or device type
Operating system
Language preferences
Usage data (pages visited, time spent on the Service)

We collect Non-Personal Information through automatic data collection technologies.

2. Automatic Data Collection

We use technologies like cookies, web beacons, and analytics tools to collect information about your equipment, browsing actions, and patterns. This data helps us maintain security, gain insights, and improve the Service.

Cookies

A cookie is a small file placed on your device. You can refuse cookies by adjusting your browser settings, but this may affect some Service functionality.

Web Beacons

Our emails and web pages may contain small electronic files known as web beacons that permit us to count users who have visited pages or opened emails.

Do Not Track

We currently do not respond to "Do Not Track" browser signals.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Facilitating account creation and login
Processing and confirming orders
Sending marketing communications (with your consent)
Sending administrative information
Fulfilling and managing orders
Posting testimonials (with your consent)
Delivering targeted advertising
Requesting feedback
Protecting our Service
Enforcing our terms and policies
Responding to legal requests
Analyzing usage trends and improving our Service

4. How We Share Information

We may share your information in the following situations:

Disclosure to Restaurants

If you're a Restaurant Customer, we share necessary order information with the Restaurant to process your order. This may include your name, contact details, order information, and payment data.

Compliance with Laws

We may disclose information to comply with laws, regulations, or governmental requests.

Protection of Rights

We may disclose information to investigate potential policy violations, suspected fraud, or threats to safety.

Service Providers

We may share data with third-party vendors who perform services for us, such as payment processing, data analysis, email delivery, and customer service.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain personal information only for as long as necessary to provide the Service and fulfill the purposes outlined in this Policy. We also retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

6. Data Security

We implement security measures to protect your information from unauthorized access or disclosure. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data
Objection: Object to our processing of your data
Restriction: Request restriction of processing
Data Portability: Request transfer of your data

To exercise these rights, please contact us using the information in the "Contact Us" section.

8. California Residents

Under California law, you have additional rights:

Right to Know: Request categories of personal information collected, used, and shared
Right to Delete: Request deletion of personal information
Right to Opt-Out: Direct us not to sell your personal information

To exercise these rights, please submit a verifiable consumer request as described in the "Contact Us" section.

9. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect information from children under 18. If we learn we have collected such information, we will delete it.

10. Changes to This Policy

We may update this Policy from time to time. The updated version will be indicated by an updated "Last updated" date. Please review this Policy periodically.

11. Contact Us

If you have questions about this Policy or our practices, please contact us at:

Email: info@tujuhub.com
Phone: +6281218077733

By using Tujuhub, you acknowledge that you have read and understand this Privacy Policy.

Privacey Policy URL: https://www.tujuhub.com/home/privacy_policy

Privacy policy